Kason Kedersha
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Selected work

Systems that moved the work forward.

Enterprise transformations, workflow redesign, and working products—each grounded in a real operating problem and the people who had to live with the answer.

Centricity · Enterprise transformation

Turning a claims platform launch into an adopted operating system

As Product Manager and later Head of IT, I aligned operations, product, technology, vendors, and leadership around a new claims platform—then built the training and support structure that made the change stick.

  • Systems adoption
  • Change management
  • Cross-functional delivery

Centricity · Workflow redesign

Replacing reimbursement friction with a digital payout workflow

Designed and launched an instant-reimbursement and cash-settlement workflow that simplified a high-friction customer and internal process.

  • Process improvement
  • Product operations
  • Customer experience

Tech Data · Enterprise systems

Helping hundreds of people work through required systems change

Supported major TDOS and SAP rollouts by combining system fluency, defect discovery, practical training, and frontline empathy.

  • Enterprise systems
  • Training
  • Implementation support

Product built · ClaimSpring

Making reimbursement day less overwhelming for Step Up families

ClaimSpring turns a confusing reimbursement process into a guided checklist, helping parents identify eligible purchases, gather documentation, and move toward submission.

  • Product thinking
  • Workflow design
  • AI-assisted build

Product built · Archivist

A more useful memory layer for relationship-driven work

Archivist is an experiment in turning scattered relationship information into organized, retrievable context for better follow-up.

  • Information systems
  • Relationship intelligence
  • Product experiment

Independent operator · Data workflow

Finding a route through an undocumented postal-data problem

Reverse-engineered an undocumented USPS GIS endpoint and combined it with Census data to support local-mail planning across 16 ZIP codes and 318 carrier routes.

  • Data workflow
  • Reverse engineering
  • Operational tooling

Live on the web

Additional websites and operating fronts.

Local advertising operation

St Pete Local Spotlight

A cooperative direct-mail platform built to help local businesses reach St. Petersburg homeowners.

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Automation consultancy

Sunshine City Automation

A practical entry point for local businesses exploring AI assessments, workflow automation, and clearer operations.

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Client website

Shore Homes Remodeling

A customer-facing website created for a St. Petersburg remodeling company.

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